MCP and MCT Program Help l Microsoft Regional Service Centers for Asia and Pacific

Telephone

E-mail

Monday – Friday
9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)
China time for China, Hong Kong SAR, and Taiwan
Korean time for Korea

Response within two business days

Country/region

Telephone/other

China
Loyalty Programs Hotline
Software Assurance Benefits (SAB)
Fax:

(86-21) 800 819 0550 (local toll-free number with 10 digits)
(86-21) 400 620 0550 (local toll-free number with 10 digits)
(86-21) 800 819 0567 (local toll-free number with 10 digits)
(86-21) 400 620 0567 (local toll-free number with 10 digits)
(86-21) 2603 7547

Hong Kong SAR
Software Assurance Benefits (SAB)
Fax:

852 30027866 (toll-free number)
852 3002 1617 (toll-free number)
852 2989 6399

Korea
Telephone:
Fax:

00798-852-1-2491 (toll-free number)
(65) 6324 6181

Taiwan
Telephone:
Fax:
E-mail:
Address:

0800 008833, and then press 6 (local toll-free number)
886-2-2999-8833, and then press 6
0800 008833, and then press 7 (toll-free number)
twwpo@microsoft.com
Microsoft Regional Service Center
8F, #7 Sungren Rd
Shinyi Chiu Taipei, 119968
Taiwan

E-mail for East Asia

chktresc@microsoft.com

Address for China, Hong Kong SAR, and Korea

Microsoft Regional Service Center
9th Floor, 2 Grand Gateway
No. 3 Hong Qiao Road
Shanghai P.C. 200030
China

Telephone

E-mail

Monday – Friday
9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)
India time

Response within two business days

Country/region

Telephone/other

Ahmadabad

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Bangalore

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Bangladesh

(91) (80) 40103000

Bhutan

(91) (80) 40103000

Calcutta

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Chennai

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Hyderabad

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Maldives

(91) (80) 40103000

Mumbai

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Nepal

(91) (80) 40103000

New Delhi

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Pune

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Sri Lanka

(91) (80) 40103000

Other countries/regions not listed

(91) (80) 40103000

E-mail for Indian subcontinent

iscresc@microsoft.com

E-mail for courseware-related queries

iscmoc@microsoft.com

Fax for Indian subcontinent

(91) (80) 66586700

Telephone for Indian subcontinent

(91) (124) 4158000 / 2567000

Address for Indian subcontinent

Microsoft Corporation (India) Pvt. Ltd.
DLF Cyber Greens, 9th Floor, Tower A
DLF Cyber Citi, Sector 25A
Gurgaon 122 002
India