Common Possible Causes for Online Payment Transaction Failures

 

Your transaction could not be processed due to one the following reasons:

  1. You have used a Back/Forward/Refresh Button on your browser.
  2. Your cookies may be disabled
  3. Your session has been expired
  4. You may be using same browser for different transactions
  5. Your transaction has been timed out due to inactive
  6.  

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0 thoughts on “Common Possible Causes for Online Payment Transaction Failures

  1. This issue is observed in Chrome almost all the time. A work-around is to go to Settings –> Advanced settings –> Content settings, in cookies section, search for “citi” and delete all the existing cookies. But definitely, this looks to be a compatibility issue.

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