Citrix XenApp: both (built-in and USB attached) Webcam based applications like Adobe Presenter and Skype fail to work with “Citrix HDX Web Camera” whereas Flash redirected access works from Internet Explorer

I’ve been researching on getting Webcam based applications setup over XenApp.  I nail downed it to a level that webcam based applications like Adobe Presenter and Skype are failing to make use of WebCams via “Citrix HDX Web Camera” driver. Whereas using the same driver webcam access in Internet Explorer is working just fine. 

The part of the reason for this applications not able to work with Citrix drivers is that they are very primary designed for desktop systems are thus may be failing to get into the HDX webcam channel data via Citrix.

 

Launching Adobe Presenter in ICA session in fact detects the existence and makes attempt to get access to the WebCam from client desktop

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USB attached Webcam detected in XenApp session. IE is able to use the cam while the Presenter and Skype are failing

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My laptop built-in Webcam detected in XenApp session. IE is able to use the cam while the Presenter and Skype are failing.  

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Below are the set of Citrix policies I’ve got configured for this setup:

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Computer Configurationhide

Policiesshow

Windows Settingshide

Security Settingsshow

Account Policies/Password Policyshow

Policy

Setting

Winning GPO

Enforce password history

24 passwords remembered

Default Domain Policy

Password must meet complexity requirements

Disabled

Default Domain Policy

Store passwords using reversible encryption

Disabled

Default Domain Policy

Account Policies/Account Lockout Policyshow

Policy

Setting

Winning GPO

Account lockout threshold

0 invalid logon attempts

Default Domain Policy

Account Policies/Kerberos Policyshow

Policy

Setting

Winning GPO

Enforce user logon restrictions

Enabled

Default Domain Policy

Maximum lifetime for service ticket

600 minutes

Default Domain Policy

Maximum lifetime for user ticket

10 hours

Default Domain Policy

Maximum lifetime for user ticket renewal

7 days

Default Domain Policy

Maximum tolerance for computer clock synchronization

5 minutes

Default Domain Policy

Local Policies/Security Optionsshow

Network Accessshow

Policy

Setting

Winning GPO

Network access: Allow anonymous SID/Name translation

Disabled

Default Domain Policy

Network Securityshow

Policy

Setting

Winning GPO

Network security: Do not store LAN Manager hash value on next password change

Enabled

Default Domain Policy

Network security: Force logoff when logon hours expire

Disabled

Default Domain Policy

Public Key Policies/Certificate Services Client – Auto-Enrollment Settingsshow

Policy

Setting

Winning GPO

Automatic certificate management

Enabled

[
Default setting]

Option

Setting

Enroll new certificates, renew expired certificates, process pending certificate requests and remove revoked certificates

Disabled

Update and manage certificates that use certificate templates from Active Directory

Disabled

Public Key Policies/Encrypting File Systemshow

Certificatesshow

Issued To

Issued By

Expiration Date

Intended Purposes

Winning GPO

administrator

administrator

8/30/2113 8:08:11 AM

File Recovery

Default Domain Policy

For additional information about individual settings, launch Group Policy Object Editor.

Public Key Policies/Trusted Root Certification Authoritiesshow

Propertiesshow

Winning GPO

[Default setting]

Policy

Setting

Allow users to select new root certification authorities (CAs) to trust

Enabled

Client computers can trust the following certificate stores

Third-Party Root Certification Authorities and Enterprise Root Certification Authorities

To perform certificate-based authentication of users and computers, CAs must meet the following criteria

Registered in Active Directory only

Citrix Group Policyhide

Setting

Value

Winning GPO / Citrix Policy

Windows Media Redirection

Enabled

Default Domain Policy/Unfiltered

Multimedia conferencing

Enabled

Default Domain Policy/Unfiltered

User Configurationhide

Citrix Group Policyhide

Setting

Value

Winning GPO / Citrix Policy

Client microphone redirection

Enabled

Default Domain Policy/Unfiltered

Client audio redirection

Enabled

Default Domain Policy/Unfiltered

Client USB device redirection

Enabled

Default Domain Policy/Unfiltered

Client USB Plug and Play device redirection

Enabled

Default Domain Policy/Unfiltered

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