The picture quality is good but the TV does not produce any sound when connected to an accessory device with an HDMI to HDMI cable.

Question The picture quality is good but the TV does not produce any sound when connected to an accessory device with an HDMI to HDMI cable. Answer Follow these steps to check if your device is configured correctly: Some accessory devices have an HDMI audio output setting that needs to be turned on when using an HDMI to HDMI connection. Check the on-screen menu of the accessory device to ensure that the HDMI audio output is set to ON. In some cases, you may need to set the digital audio format of the accessory device to pulse-code modulation (PCM) mode. […]

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Question What is HDMI?

Question What is HDMI? Answer HDMI is the abbreviation of High-Definition Multimedia Interface. HDMI connects digital audio/video sources such as a set-top box, an HD DVD disc player, a Blu-ray Disc player, a PC, video game console, or an AV receiver to a compatible digital audio device and/or video monitor such as a digital television (DTV). HDMI makes an uncompressed digital RGB (Red, Green, Blue) connection from the source to the screen. By eliminating conversion to an analog signal, it delivers an unblemished image. The non-degraded signal reduces flicker and leads to a clearer picture. HDMI intelligently communicates the highest […]

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How do I clean the TV screen?

Question How do I clean the TV screen? Answer To clean your TV screen, follow these instructions: Switch off the TV and unplug the power cord from the wall outlet. Do not use a damp cloth or any chemicals, such as acetone, toluene or alcohol. Use a soft, dry cloth, we recommend the Microfiber cleaning cloth (not supplied), and wipe the screen in a circular motion. Do not press hard on the screen! Doing so could severely damage the screen. Was this document helpful? Top of Form Yes No Need to try first Give us your feedback on this FAQ. […]

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