Citrix AppDNA: Importing, Analysing and Report Generation of Applications

Here are the sequence of steps that are involved in Importing, Analysing and Report Generation of Applications using Citrix AppDNA. Launch AppDNA > Click on “Import & Analyze” > Click Browse and locate your application installer via UNC path as shown below:    The Import Applications screen has three tabs: Direct Import – Use to […]

FIX: AppDNA Virtual Machine Configuration Check wizard hangs at Connecting to the RemoteAdmin agent…

Scenario: You attempt to import a .exe application which starts with Virtual Machine Configuration Check wizard.  You notice that this wizards being stuck up/hung at “Connecting to the RemoteAdmin agent…” step as shown below: Solution: The above issue happens If AppDNA server can’t connect to the VM and/or the “RemoteAdmin” service running on the VM. […]

Fix: Microsoft Office Icons Missing or Replaced with Generic white icons

Scenario: All of sudden you notice that your Microsoft Office Icons are Missing or Replaced with Generic white icons.  You perform Icon cache Rebuild but still issue remains.  Cause: The Office installer places all Office applications Icons in the Windows installer folder.  When this folder becomes missing or unavailable, then Office applications loose icons to […]

Windows 10 does NOT shutdown or Hibernates after upgrade from Windows 7

Scenario: You have upgraded your Windows 7 system to Windows 10 and since the upgrade you notice that your system does not actually shutdown or hibernate. However, the system Restart and Sleep functions works just fine. Checking in the eventlogs, you notice below messages: Log Name:      SystemSource:        volmgrDate:          5/25/2016 4:54:46 PMEvent ID:      45Task Category: NoneLevel:         […]

Uninstalling HP ProtectTools Security Manager and DigitalPersona Pro

Scenario: You are upgrading your HP ProBook laptop running Windows 7 to Windows 10 to avail the Free Windows 10 upgrade feature. During the Windows 10, install you’ll be prompted to uninstall both “HP ProtectTools Security Manager” and “DigitalPersona Pro” software as they found to be incompatible with Windows 10.  However, when you attempt to […]

Quick Fix MSI Uninstall Error "Product Removal failed" with Error Code 1603

Error: During uninstall of certain products you may encounter failures with below error messages in the uninstall logs:  InstallShield 3:14:39: Invoking script function CleanUpPathInstallShield 3:14:39: CallScriptFunctionFromMsiCA() endsInstallShield 3:14:39: Cleaning up temp file C:\Users\admin01\AppData\Local\Temp\{B98BC354-AE61-46AB-964C-BCCE933AB1B9}\ISBEW64.exeInstallShield 3:14:39: Cleaning up temp file C:\Users\admin01\AppData\Local\Temp\{B98BC354-AE61-46AB-964C-BCCE933AB1B9}\ISRT.dllInstallShield 3:14:39: Cleaning up temp file C:\Users\admin01\AppData\Local\Temp\{B98BC354-AE61-46AB-964C-BCCE933AB1B9}\IsConfig.iniInstallShield 3:14:39: Cleaning up temp file C:\Users\admin01\AppData\Local\Temp\{B98BC354-AE61-46AB-964C-BCCE933AB1B9}\String1033.txtInstallShield 3:14:39: Cleaning up temp […]