Fix: Microsoft Office Icons Missing or Replaced with Generic white icons

Scenario: All of sudden you notice that your Microsoft Office Icons are Missing or Replaced with Generic white icons.  You perform Icon cache Rebuild but still issue remains.  Cause: The Office installer places all Office applications Icons in the Windows installer folder.  When this folder becomes missing or unavailable, then Office applications loose icons to […]


Microsoft Outlook Application dependency on OWA URL

Scenario: You are moving Exchange mailboxes of users from one datacentre to another.  Post movement, your users will be able to access their mailboxes via OWA URL of the new datacentre.  However, until reconfigured, their Outlook application will still be connecting to user mailbox via their previous datacentre OWA URL only and thus email access […]

Enable Auto Fill Options in Excel 2010 via Enable fill handle and cell drag-and-drop setting

Enable Auto Fill Options in Excel 2010: It’s often case that while working in Excel 2010, you notice that Auto Fill options aren’t available all of sudden, without you making any changes that would disable/stop this feature in Excel. You would like to have it enabled back so that you can continue using it in […]

FIX: Microsoft Outlook: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

When you attempt to launch Outlook, you’ll receive below error during it loading the profile and doesn’t launch the Outlook:   ————————— Microsoft Outlook ————————— The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. ————————— OK   ————————— ————————— Microsoft Outlook ————————— Cannot start Microsoft Outlook. Cannot open […]

Fix: Microsoft Office 2010 Outlook 2010 Mouse Cursor/Pointer Display Issue in XenApp Session

Scenario: When you setup Outlook 2010 in Citrix XenApp Server Desktop session and you launch the application for the first time within the session as end user.  You configure the Outlook to use the ‘No email support’ and use the ‘recommended settings’.  You notice that your mouse Cursor/Pointer Display doesn’t appear in Outlook application though […]

Automatically Applying Outlook Views via Scripts

Scenario: I wanted to set a default custom view for all users connecting to our XA sessions so that users at every logon will have their outlook views reset and configured the custom view defined by me.   I know that Outlook views are saved to Exchange server mailboxes, however I’ve tried below couple of […]

Outlook configuration file locations

The following is a list of data store and configuration files used by Microsoft Outlook. Some of the folders might be hidden folders. To view them, do one of the following: Windows XP Click Start, and then click My Computer. On the Tools menu, click Folder Options, click the View tab, and then click the […]