FIX: Microsoft Outlook: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

When you attempt to launch Outlook, you’ll receive below error during it loading the profile and doesn’t launch the Outlook:   ————————— Microsoft Outlook ————————— The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. ————————— OK   ————————— ————————— Microsoft Outlook ————————— Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:UsersgovardhanAppDataLocalMicrosoftOutlookGovardhan@govardhan.com.ost is not an Outlook data file (.ost). ————————— OK   ————————— Fix: Clear all the existing accounts/profiles in Outlook: Control Panel > User Accounts > Mail (32-bit)   Ensure AppData key is existing […]

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Fix: Microsoft Office 2010 Outlook 2010 Mouse Cursor/Pointer Display Issue in XenApp Session

Scenario: When you setup Outlook 2010 in Citrix XenApp Server Desktop session and you launch the application for the first time within the session as end user.  You configure the Outlook to use the ‘No email support’ and use the ‘recommended settings’.  You notice that your mouse Cursor/Pointer Display doesn’t appear in Outlook application though it just works fine for other applications in the same server desktop session.   Fix: < p>Have the Outlook launched as the end user at least once in a full desktop (RDP or runas) locally on the server. So that Outlook will have all of […]

Automatically Applying Outlook Views via Scripts

Scenario: I wanted to set a default custom view for all users connecting to our XA sessions so that users at every logon will have their outlook views reset and configured the custom view defined by me.   I know that Outlook views are saved to Exchange server mailboxes, however I’ve tried below couple of things to see if they help achieving this from a client side changes but in vain.   Exchange Server’s mdbvu32.exe tool reveals where Outlook stores its folder views. If you use mdbvu32.exe to open the root folder of the mailbox Information Store (IS), you see […]