Windows Fails to connect to Bluetooth Speaker with error – That didn’t work. Try again, and make sure your mouse is still discoverable and Couldn’t Connect

Scenario: On Windows 10 System, you pair a Bluetooth wireless speaker (say SoundBot SB571) successfully. However, your system fails to connect to your Bluetooth wireless speaker.  It gives below Error messages: In System Settings console:  That didn’t work. Try again, and make sure your mouse is still discoverable. From the Action Center: Couldn’t Connect You were able to connect to the same Bluetooth speaker in the past from the same Windows 10 System.  You’ll  also able to connect the Bluetooth speaker using other Windows 10 system or Mobile devices and it still works just fine.  It only that your Windows […]


Windows 10 does NOT shutdown or Hibernates after upgrade from Windows 7

Scenario: You have upgraded your Windows 7 system to Windows 10 and since the upgrade you notice that your system does not actually shutdown or hibernate. However, the system Restart and Sleep functions works just fine. Checking in the eventlogs, you notice below messages: Log Name:      SystemSource:        volmgrDate:          5/25/2016 4:54:46 PMEvent ID:      45Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      GovPCDescription:The system could not successfully load the crash dump driver.   Solution: The error message in the log “The system could not successfully load the crash dump driver.” indicates that you have invalid drivers listed for your system that is limiting it […]

Uninstalling HP ProtectTools Security Manager and DigitalPersona Pro

Scenario: You are upgrading your HP ProBook laptop running Windows 7 to Windows 10 to avail the Free Windows 10 upgrade feature. During the Windows 10, install you’ll be prompted to uninstall both “HP ProtectTools Security Manager” and “DigitalPersona Pro” software as they found to be incompatible with Windows 10.  However, when you attempt to uninstall “HP ProtectTools Security Manager” it results in various errors like: This action is not valid for your Operating System This action is only valid for products that are currently installed The msiexec verbose uninstall log reports “MSI (c) (B0:C0) [15:20:43:475]: MainEngineThread is returning 1605” […]